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Setting up your eTackle shop - Storefront, policies & billing

Dashboard

When you first login to your shop you are faced with the dashboard. The dashboard gives you a helistic view of your store. It shows you, your performance report in a given span of time, total commission earnt, orders that have pending shipping, the sales report for each product, products created statuses, customer reviews and customer queries.

The store report

This summary displays a sellers’s store statistics on a weekly or monthly basis.
– Shows store traffic through the number of visits you’ve had in the current quarter (in either seven / thirty days period) compared to the store traffic you had in the previous quarter.
– Displays the number of received orders in the current quarter (in either seven / thirty days period) compared to the received orders you had in the previous quarter.
– Shows the total sales in the current quarter (in either seven / thirty days period) compared to the sales you had in the previous quarter.
– Displays the commission earned in the current quarter (in either seven / thirty days period) compared to the earnings you had in the previous quarter.
– Shows the total commission withdrawn (or commission credited) in the current quarter (in either seven / thirty days period) compared to the withdrawals you made in the previous quarter.

Store Settings

Storefront

Here you can set the basic settings for your store.

  1. Start with uploading a Cover Picture for your store that will show up as a banner image for customers to view.
  2. Upload your Profile Picture or store image that will show up as a store logo in your store description section.
  3. Add/ Edit your store name from the respective section.
  4. Vendor slug is normally automatically generated taking your store name into consideration although you can still change it from this section.
  5. Store Description that is added here also shows up on your shop page.
  6. Message to Buyers adds a message at checkout when a customer buys any of your products. Good practice will show email address / contact info here as this will appear on the generated emails do the customer will be able to contact you with ease.
  7. Phone number shows up in the Store Description section of your store.
  8. Email is pre-filled from the time you’ve registered on the site and cannot be changed.
  9. Add in your Address in the respective field.
  10. Select the Timezone, your store is in so that all the dates or time that you see on your dashboard is adjusted according to your timezone.
  11. Set your Store Location which is displayed in your shop and helps your customers to locate your store.
  12. Add your social media profile links in the respective fields and these shall also show up on your store.

Policies

Shipping, Refund and Cancellation Policies are to be entered in their respective sections. If you do not enter any information in these boxes then the eTackle standard policies will be displayed on your product pages.

 

Payments

Etackle uses Stripe as a payment gateway with its shops. The reason eTackle uses Stripe is down to its numerous benefits; with security and its competitive gateway fee being 2 fundamental reasons as to why.

By using Stripe, it means that you instantly receive your sales revenue (minus fees) at the point the customer buys your product rather than having to wait a few days or weeks like some other marketplace platforms. You can find out more about Stripe here.

n.b – You cannot sell products on eTackle without a Stripe account.

Within your dashboard click on shop settings >>> payment setup. Click on the down arrow and then Stripe connect followed by the Connect with Stripe button.

For more details on how to setup your Stripe account please visit this help guide here.

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